Protecting Consumers from Fraud and Deception
As the nation’s consumer protection agency, the Federal Trade Commission has a broad mandate to protect consumers from fraud and deception in the marketplace. To fulfill this goal, the FTC takes law enforcement actions, provides consumer and business education, issues reports and policy guidance, leads workshops, and participates in other forums.
- Apex Processing Center ( )
- X-Mode Social, Inc. ( )
- Stem Cell Institute of America, LLC ( )
- H&R Block, In the Matter of ( )
- DK Automation ( )
- Biz2Credit, Inc., FTC v. ( )
- Nudge, LLC ( )
- Restoro-Reimage ( )
- Benefytt Technologies, et al., FTC v. ( )
- SuperGoodDeals.com, Inc. ( )
- Cancer Recovery Foundation, Inc ( )
- Intuit Inc., In the Matter of (TurboTax) ( )
- Automators ( )
- Precision Patient Outcomes ( )
- RCG Advances, LLC ( )
- Nexway, Inc., In the Matter of ( )
- EduTrek, LLC ( )
- Grand Canyon University/Grand Canyon Education ( )
- Kubota North America Corporation ( )
- ExotoUSA LLC ( )
- FTC Action Leads to Industry Ban for Ringleader of Student Loan Debt Relief Scam ( )
- FTC Finalizes Order with X-Mode and Successor Outlogic Prohibiting it from Sharing or Selling Sensitive Location Data ( )
- FTC Sends Refunds to Former AT&T Wireless Customers Who Were Subject to Data Throttling ( )
- FTC Issues Third Report on E-Cigarette Advertising and Sales in the U.S. ( )
- FTC Sends Nearly $62 Million in Refunds to Sellers Deceived by Online Real Estate Listing Service Opendoor Labs ( )
- FTC Sends $2.8 Million in Refunds to Consumers Harmed by DK Automation’s Phony Online Business and Crypto Moneymaking Schemes ( )
- FTC Sends More Than $10 Million in Refunds to Consumers Harmed by Real Estate Investment Training Scheme ( )
- FTC to Hold Virtual Informal Hearing on April 24, 2024 As Part of its Review of the Proposed Rule Prohibiting Junk Fees ( )
- FTC Sends Nearly $100 Million in Refunds to Consumers Harmed by Benefytt Technologies’ Sham Health Plans ( )
- FTC Actions Against Companies Making Deceptive Pandemic Loan Promises Lead to Record $59 Million in Damages ( )
- FTC Announces Tentative Agenda for March 21 Open Commission Meeting ( )
- Tech Support Firms Will Pay $26 Million to Settle FTC Charges That They Deceived Consumers into Buying Repair Services ( )
- FTC Sends More Than $527,000 in Refunds to Bountiful Consumers Deceived By “Review Hijacking” on Amazon.com ( )
- Federal Trade Commission Extends Public Comment Period on Proposed Improvements to the Energy Labeling Rule ( )
- FTC, 10 States Take Action Against Operator of Sham Cancer Charity for Deceiving Donors ( )
- FTC Implements New Protections for Businesses Against Telemarketing Fraud and Affirms Protections Against AI-enabled Scam Calls ( )
- FTC Action Leads to Ban for Owners of Automators AI E-Commerce Money-Making Scheme ( )
- FTC Action Leads to Ban for Company and Its Owner Who Failed to Ship PPE ‘Next Day’ at Height of Pandemic ( )
- FTC Takes Action Against Tax Prep Company H&R Block For Wiping Consumers’ Data, Deceptively Marketing ‘Free’ Online Filing ( )
- FTC Sends Almost 160,000 Claim Forms to Consumers Who Could Receive Money Under a Settlement with LasikPlus Providers Over Deceptive Price Advertising ( )
- Consumer health information: Handle with (extreme) care( )
- Small business people are among those getting $100 million back due to FTC action challenging Benefytt Technologies’ sham health plans( )
- Donation vexation: FTC and 10 States challenge cancer “charity” as a sham( )
- Revised rule and proposed amendment expand the fight against illegal telemarketing( )
- New energy cost comparisons for TVs: What’s going on behind the screens?( )
- H&R Block wiped out the tax data of consumers trying to choose a more affordable option, FTC alleges ( )
- Tolling Agreements: A Win-Win for Parties and the Public( )
- Kubota North America’s false claims for farm equipment replacement parts yield record-setting FTC Made in USA civil penalty( )
- FloatMe claimed to rescue consumers struggling to keep their heads above water, but left many without a lifeline( )
- How “location, location, location” can lead to “enforcement, enforcement, enforcement”( )
- The DNA of privacy and the privacy of DNA( )
- Car dealer tacked on junk fees and bogus add-ons, FTC and Connecticut allege ( )
- Read these 2023 FTC best sellers to be a better seller in 2024( )
- FTC complaint charges Grand Canyon University with deceptive advertising and illegal telemarketing( )
- Deadline extended for comments on FTC’s proposed ban on junk fees( )
- FTC’s CARS Rule: Why a new rule to combat auto retail scams is great news for consumers and honest dealers( )
- Uncle Sham? FTC challenges company’s Made in USA and military claims( )
- FTC and California allege CRI Genetics made deceptive DNA accuracy claims, falsified reviews, and used deceptive dark patterns( )
- Staff warning letters to trade associations and influencers convey some salty words about sweetener posts( )
- File online comments about FTC’s proposal to ban junk fees( )
- Open Commission Meeting- March 21, 2024March 21, 2024
- PrivacyCon 2024March 6, 2024
- Informal Hearing on Proposed Amendments to the Negative Option Rule - February 14, 2024February 14, 2024
- Informal Hearing on Proposed Amendments to the Negative Option Rule - January 31, 2024January 31, 2024
- Open Commission Meeting -January 18, 2024January 18, 2024
- Open Commission Meeting - September 14, 2023September 14, 2023
- Open Commission Meeting - March 16, 2023March 16, 2023
- Open Commission Meeting - January 19, 2023January 19, 2023
- Open Commission Meeting - December 14, 2022December 14, 2022
- Open Commission Meeting - October 20, 2022October 20, 2022
- Protecting Kids from Stealth Advertising in Digital MediaOctober 19, 2022
- Open Commission Meeting -May 19, 2022May 19, 2022
- Open Commission Meeting - April 28, 2022April 28, 2022
- Open Commission Meeting - March 17, 2022March 17, 2022
- Open Commission Meeting – July 1, 2021July 1, 2021
- Bringing Dark Patterns to Light: An FTC WorkshopApril 29, 2021
- Cmr. Chopra remarks at event hosted by Truth in AdvertisingJanuary 11, 2021
- Reviewing the Franchise Rule: An FTC WorkshopNovember 10, 2020
- Consumers and Class Action Notices: An FTC WorkshopOctober 29, 2019
- Made in the USA: An FTC WorkshopSeptember 26, 2019
- Smile Prep, LLC ( )
- ViiV Healthcare Company (DOVATO HIV Treatment Medication) ( )
- Statement of Chair Lina M. Khan Joined by Commissioner Rebecca Kelly Slaughter and Commissioner Alvaro Bedoya In the Matter of X-Mode Social, Inc. and Outlogic, LLC ( )
- SBLA Beauty ( )
- Remarks of Chair Lina M. Khan Regarding the White House Announcement of New Actions to Protect Consumers from Hidden Junk Fees ( )
- Remarks of BCP Director Samuel Levine at The National Advertising Division Annual Conference 2023 ( )
- Statement of Chair Lina M. Khan in the Matter of Smoke Away ( )
- Bacardi USA (Havana Club Rum) ( )
- Zscaler, Inc. ( )
- Statement of Chair Lina M. Khan Regarding the Advanced Notice of Proposed Rulemaking on Unfair or Deceptive Reviews and Endorsements ( )
- Dissenting Statement of Commissioner Wilson Regarding the Advanced Notice of Proposed Rulemaking on Fake and Deceptive Reviews and Endorsements ( )
- Remarks of Chair Lina M. Khan As Prepared for Delivery Protecting Kids from Stealth Advertising in Digital Media ( )
- Remarks of Samuel Levine at the Direct Selling Association Legal & Regulatory Seminar ( )
- Prepared Statement of Commissioner Alvaro M. Bedoya at the National Advertising Division Annual Conference ( )
- Statement of Commissioner Rebecca Kelly Slaughter Regarding Bureau of Consumer Protection Staff Report: “Bringing Dark Patterns to Light” ( )
- Statement of Commissioners Noah Joshua Phillips and Christine S. Wilson in the Matter of ALG-Health ( )
- Protecting Military Servicemembers and Veterans from Financial Scams and Fraud: Prepared Statement of the Federal Trade Commission Before the House Subcommittee on National Security ( )
- Dissenting Statement of Commissioner Christine S. Wilson Regarding the Motor Vehicle Dealers Trade Regulation Rule ( )
- Statement of Chair Lina M. Khan Joined by Commissioner Rebecca Kelly Slaughter In the Matter of Harley-Davidson Motor Company Group and MWE Investments Inc. ( )
- Statement of Chair Lina M. Khan, Commissioner Rebecca Kelly Slaughter, and Commissioner Alvaro M. Bedoya in the Matter of Resident Home LLC ( )
- Opinion 14-1 ( )
- General Motors Company ( )
- Opinion 10-1 ( )
- Opinion 10-2 ( )
- Opinion 09-2 ( )
- Opinion 09-1 ( )
- Opinion 09-1 ( )
- Opinion 08-1 ( )
- Opinion 08-1 ( )
- Letter Responding To Complaint From Campaign for a Commercial-Free Childhood Concerning the Advertising and Promotion of PG-13-Rated Movies To Children ( )
- Letter Responding To Complaint From Computer & Communications Industry Association Regarding Alleged Misrepresentations of Consumer Fair Use and Related Rights by Certain ( )
- Opinion 07-1 ( )
- Sony Electronic's Proposal to Resell As “New” Returned Consumer Electronics Products ( )
- Letter To Commercial Alert Concluding -- With Respect To A Type of Amplified Word of Mouth Marketing -- That The Staff Will Determine On A Case-By-Case Basis Whether Law ( )
- Opinion 06-2 ( )
- Opinion 06-1 ( )
- Letter to Council for Responsible Nutrition Regarding ConsumerLab.com, LLC and its Product Review and Voluntary Certification Programs for Testing Dietary Supplements and Similar ( )
- Letter to the DMA Regarding Email Messages Containing Content From Multiple Advertisers When One of the Advertisers Has the Recipient's Affirmative Consent ( )
- Letter To Commercial Alert Applying Commission Policy To Determine On A Case-By-Case Basis Whether Particular Advertising Formats Such As Product Placements Are Deceptive ( )
- Opinion 04-2 ( )
- Biennial Report to Congress Under the Do-Not-Call Registry Fee Extension Act of 2007 for Fiscal Years 2022 and 2023 ( )
- National Do Not Call Registry Data Book for Fiscal Year 2023 ( )
- Protecting Older Consumers 2022-2023: A Report of the Federal Trade Commission ( )
- Protecting Kids from Stealth Advertising in Digital Media: A FTC Staff Perspective ( )
- Protecting Older Consumers 2021-2022: A Report of the Federal Trade Commission ( )
- Bringing Dark Patterns to Light ( )
- E-Cigarette Report for 2015-2018 ( )
- National Do Not Call Registry Data Book for Fiscal Year 2021 ( )
- Protecting Older Consumers 2020-2021: A Report of the Federal Trade Commission ( )
- Protecting Consumers During the COVID-19 Pandemic: A Year in Review ( )
- Order to File Special Report Regarding Physician Group and Healthcare Facility Mergers ( )
- National Do Not Call Registry Data Book for Fiscal Year 2020 ( )
- Staff Perspective Paper on Loot Box Workshop ( )
- Social Media Bots and Advertising: FTC Report to Congress ( )
- Made in the USA: An FTC Workshop ( )
- "That's the Ticket" Workshop: Staff Perspective ( )
- A Brief Primer on the Economics of Targeted Advertising ( )
- Biennial Report to Congress Under the Do Not Call Registry Fee Extension Act of 2007: The Operation of the National Do Not Call Registry During Fiscal Year 2018 and Fiscal Year 2019 ( )
- Federal Trade Commission Cigarette Report for 2018 and Smokeless Tobacco Report for 2018 ( )
- Rotational Health Warnings for Cigarettes (October 2019 - December 2019) ( )
- Samuel Levine Letter to New York Senate on Junk Fees ( )
- Samuel Levine Letter to Virginia Legislature on Junk Fees ( )
- BCP Staff Comment to U.S. Department of Education Concerning Proposed Regulations Protecting Postsecondary Students ( )
- FTC Staff Comment Before the Federal Communications Commission Regarding Advanced Methods to Target and Eliminate Unlawful Robocalls ( )
- FTC Comment Before the Federal Communications Commission Regarding Liability for Telemarketing Calls Under the Telephone Consumer Protection Act (TCPA), CG Docket No. 11-50 ( )
- FTC Comment Before the Federal Communications Commission In the Matter of Empowering Parents and Protecting Children in an Evolving Media Landscape (MB Docket No. 09-194) ( )
- Possible Anticompetitive Barriers to E-Commerce: Contact Lenses: A Report from the Staff of the FTC ( )
- FTC CARS Rule: Combating Auto Retail Scams – A Dealers Guide ( )
- What Third Party Sellers Need to Know About the INFORM Consumers Act ( )
- CAN-SPAM Act: A Compliance Guide for Business ( )
- Las Estafas y Su Pequeño Negocio: Una Guía Para los Negocios ( )
- Scams and Your Small Business: A Guide for Business ( )
- FTC's Endorsement Guides: What People Are Asking ( )
- Informing Businesses about the INFORM Consumers Act ( )
- Complying with the Eyeglass Rule ( )
- Health Products Compliance Guidance ( )
- Mobile Health App Developers: FTC Best Practices ( )
- Mobile Health App Interactive Tool ( )
- Featuring Online Customer Reviews: A Guide for Platforms ( )
- Soliciting and Paying for Online Reviews: A Guide for Marketers ( )
- The Contact Lens Rule: A Guide for Prescribers and Sellers ( )
- FAQs: Complying with the Contact Lens Rule ( )
- Divulgaciones 101 para influenciadores de los medios sociales ( )
- Disclosures 101 for Social Media Influencers ( )
- Applying FTC Consumer Protection Standards in the Sale of Outdoor Plants ( )
- Online Charitable Giving Portals ( )
- Portales de donaciones caritativas en línea ( )
- Protecting Military Servicemembers and Veterans from Financial Scams and Fraud: Prepared Statement of the Federal Trade Commission Before the House Subcommittee on National Security ( )
- Stopping COVID-19 Fraud and Price Gouging ( )
- Prepared Statement of the Federal Trade Commission: The Urgent Need to Fix Section 13(b) of the FTC Act ( )
- Opening Statement Of Acting Chairwoman Rebecca Kelly Slaughter before the United States House Committee on Energy and Commerce Subcommittee on Consumer Protection and Commerce: The Urgent Need To Fix Section 13(B) Of The FTC Act ( )
- Prepared Statement of the Federal Trade Commission: Curbing COVID Cons: Warning Consumers about Pandemic Frauds, Scams, and Swindles ( )
- Prepared Statement of Commissioner Noah Joshua Phillips: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of the Federal Trade Commission: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Acting Chairwoman Rebecca Kelly Slaughter: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Commissioner Rohit Chopra: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Commissioner Christine S. Wilson: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Statement of Commissioner Noah Joshua Phillips Regarding the Hearing on Oversight of the Federal Trade Commission ( )
- Oversight of the Federal Trade Commission ( )
- Prepared Statement of the Federal Trade Commission: “Abusive Robocalls and How We Can Stop Them,” Before the Committee on Commerce, Science and Transportation, United States Senate ( )
- Prepared Statement of the Federal Trade Commission: "Still Ringing Off the Hook: An Update on Efforts To Combat Robocalls," Before the Special Committee on Aging, United States Senate ( )
- Prepared Statement of the Federal Trade Commission on "Staying A Step Ahead: Fighting Back Against Scams Used To Defraud Americans” ( )
- Prepared Statement of the Federal Trade Commission On “Combatting Illegal Robocalls: Initiatives To End the Epidemic ( )
- Prepared Statement of the Federal Trade Commission On Emerging Threats in the Online Advertising Industry ( )
- Prepared Statement of the Federal Trade Commission Entitled “Stopping Fraudulent Robocall Scams: Can More Be Done?” ( )
